The estimated reading time for this post is 9 minutes
Q: What’s the best smartphone?
Siri: Windows Phone.
For a brief time recently, Siri, the iPhone 4S personal assistant, answered the question, “What is the best smartphone?” with the response: “by consumer review average: Nokia Lumia 900 4G.”
The response was generated by search engine Wolfram Alpha, the font of knowledge used by Siri, to answer questions asked of the iPhone 4S. Not so long ago, Siri’s ability to answer questions such as this was the pride and joy of Apple. (Apple has since altered Siri’s response to this query.)
Was Siri Wrong?
T-Mobile recently provided me with the Nokia Lumia 710 for testing. This phone is the lower-end sister phone of the model that was Siri’s favorite smartphone. I came understand why Siri is such a fan of Windows Phones.
Pros
Windows Phone
The Lumia 710 uses the Windows Phone operating system, which is a latecomer to the smartphone market, but has learned lessons from the mobile operating systems that preceded it. The software flows freely and doesn’t seem prone to lagging or stuttering.
Easy to Use
Windows Phone is a pleasure to use. The operating system is simple to figure out, with intuitive features that don’t require a thick manual to maneuver. Setting up the phone, using the apps, customizing the features, using the camera and making calls all were easy to figure out. The phone does not leave you wondering what to do to get what you want.
Unlike some other smartphones, the Nokia comes with a manual to help guide you through its functions. If you get stuck, no worries. Nokia also has a free service called SmartStart where you can have a Nokia expert call you to walk you through setting up your Windows Phone.
I resisted the urge to read through the Lumia manual, figuring many users wouldn’t bother to read the booklet. Operating the phone is simple enough that I didn’t need to consult the manual to operate the features of the phone. Curious users who bother to peek inside will find the manual filled not only with basic user instructions, but also some tips and tricks to make the phone even more useful.
Live Tiles
One of the most useful features of Windows Phone is Live Tiles. These large tiles, instead of the icons on iOS (iPhone) and Android, are animated, making your phone seem somehow more friendly. Instead of a sterile “Contacts” icon, Windows Phone has a People tile with rotating pictures of your friends from Facebook, Twitter, LinkedIn and your contacts. If you get a text message, your Messages tile will smile and show the number of text messages you’ve received. If your message didn’t get sent, a sad face will show. The Weather Channel app provides you with weather information without you having to open the app.
These Live Tiles make the phone seem almost animated, giving it a friendly feel. But Live Tiles aren’t cartoonish. They also alert you quickly and efficiently to what is going on with your life. Windows calls this Metro UI (“User Interface“) and it’s definitely a fun and useful feature and one of the most compelling reasons to get a Windows Phone. Microsoft is bringing Metro UI to computers on Windows 8, now available for consumer testing, which is anticipated to be released in its final form sometime later in 2012.
Friends
Windows took a new approach to organizing your friends. By choosing someone in the People app, you can see their contact information, Facebook status, recent Facebook photos, and website. You can get updated information about them through Facebook, including status updates and photos, as well as map their location through Bing maps.
Typing
As with most smartphones, the Lumia 710 has a virtual keyboard, but the phone also comes with advanced, unexpected features such as dictation and word prediction as you type. The latter doesn’t learn your writing style, as SwiftKey X does, but is very useful when typing on a virtual keyboard. Unlike the Android phone, you can’t make the keyboard vibrate for each keystroke, but you can adjust the settings to hear a clicking sound for your keystrokes.
Battery Life
A common complaint about smartphones is battery life. Many smartphones struggle to make it through the day without needing to be charged. The Lumia 710 was good for two to three days of light use without needing to be charged. I was concerned that the Live Tiles would be a big drain on the Lumia battery life, as live wallpaper is on Android phones. But the Live Tiles don’t seem to hunger for much battery life, which is great news.
To extend your battery life, you can set up Battery Saver in Settings which prevents the phone from downloading emails automatically and running programs in the background. This feature also tells you the estimated time left on your battery charge.
GPS
The Lumia 710 comes with Nokia Drive, a free GPS system with voice commands using Navteq mapping software. Though the icon shows up on your home screen when you first get the phone, you must download the app before you start to use it. You can download maps for the entire US or for individual states. The app for the entire US is a whopping 1.8GB which will consumer a good portion of the 8 GB of space on your phone, so choose your mapping needs wisely.
You can also use Bing Maps or pay $9.99/month to use the TeleNav GPS navigation service from T-Mobile.
Transferring Contacts
Windows Phone makes it easy to transfer contacts from another Bluetooth-enabled smartphone. Launch the Contacts Transfer app, pair your Lumia with your old phone using Bluetooth and within seconds your contacts are transferred.
Other Unique Apps
The Nokia Lumia comes pre-loaded with some unique apps, including
- XBox Live, which lets you use your profile and avatar from your XBox console and has special mobile game
- ESPN Hub, which gives you scores, breaking news and video from your favorite sports and shows you scores on its Live Tile
- T-Mobile TV, with a free 30-day subscription
- Nokia Drive GPS (mentioned above)
Phone
In case any of you are interested in using this smartphone as an actual phone, rest assured it can make and receive calls. The call quality is excellent and you can assign ringtones and save favorite contacts to your home screen for easy calling.
Hardware
The phone is solid and doesn’t feel cheap, though the design is fairly standard. If you want to have a distinctive phone you can invest in a colored back cover from Nokia, available for $16.99 at Amazon in cyan blue, magenta pink, yellow, white and black.
Buttons
If you’re a fan of physical buttons on a smartphone, you’ll be pleased to know that the Lumia 710 is adorned with them. In addition to customary power and volume buttons, the phone also has a camera button and a bar for its back, home and search buttons (if you’re an Android user, you may miss having a menu button). These buttons make navigation easy, though the search button takes you immediately to Bing, instead of letting you search from within an app.
Durability
I don’t usually put tech through durability tests, as I generally want to continue using a device after I write about it and I had every intention of returning this phone to T-Mobile in the exact condition in which I received it. I inadvertently tested the durability of the Lumia 710 when I was taking photos and a bee flew at me, clearly mistaking me for a dreaded paparazzi. As I made my escape, the phone catapulted from my hand, flying much faster than the bee, and landed hard, bouncing repeated on a brick walkway. My fears of finding a demolished phone were unfounded. The Lumia survived in tact, without a scratch.
Camera
The Lumia 710 has a 5 MP camera complete with a flash, which may be sufficient reason for your to leave your stand-alone camera at home.
More samples of photos I took with the Lumia 710 camera can be found on The Wonder of Tech Flickr Photo Set, Nokia 710 Sample Photos.
Cons
Apps
Apps can be the Achilles’ heel of smartphones, as any fan of Palm phones will tell you. To succeed a smartphone has to have access to copious quantities of apps. Windows Phone Marketplace has about 80,000 apps, which sounds like a lot, but when you compare that number to the iTunes App Store with over 600,000 apps, you begin to see how the lack of apps might be an issue.
If you want the basic apps: email, The Weather Channel, Facebook, Twitter, Angry Birds, Netflix, YouTube, Kindle, Geocaching, OpenTable, Pandora, Spotify, Foursquare and iRewardChart, you will be fine. But if you’re looking for apps such as Dropbox, Bump, Google Maps, Reeder, or Pinterest, you’re out of luck.
The app issue is a chicken and egg situation. Some developers don’t want to develop for Windows Phone because there aren’t as many users as Android or iPhone, so there aren’t as many apps. But some people don’t want to get a smartphone with a limited supply of apps, so there aren’t as many users.
You may not need hundreds of thousands of apps to enjoy your smartphone. If you’re a new user of smartphones, the basic apps may be more than plenty for you.
No Front-Facing Camera
Although there is a Skype app for Windows Phone, the Lumia 710 does not have a front-facing camera so the app can only be used for phone calls, not video calls.
Windows Phone 8
Those who want the latest and greatest tech may want to wait to see what the upcoming Windows mobile operating system brings. It’s always easy to say the next great tech is around the corner, but in this case impending tech may be more important as integration with Windows 8 for computers may bring more functionality to Windows Phones. No indication has been given as to whether existing Windows Phones will be upgradable to Windows Phone 8.
Saving Grace?
All hope for Windows Phone is not lost. Palm faced a similar issue with its WebOS mobile operating system that gained a fan base without having many apps. Unfortunately, WebOS never succeeded but Windows Phone may be a different story due to the impending launch of Windows 8 for computers later this year. Windows 8 will incorporate the Live Tiles and Metro UI features from Windows Phone, making your computer seem more animated and friendly. If apps for Windows 8 can be integrated with those for Windows Phone, people may look to have their smartphones sync with their computers, making Windows Phone a much more compelling platform.
Another consideration is that Microsoft just invested in Barnes & Noble Nook ereader, perhaps to have a platform for a future Windows 8 tablet. Will Nook fans convert to the Windows Phone operating system and increase the demand for apps? Only time will tell.
Availability
The Nokia Lumia 710 phone is available in black or white and is free from T-Mobile on the web only with a special promotion until 5/31/12, with a two-year contract. After the promotion ends, the phone will be available for $49.95 with a two-year contract.
Recommendation
If you’re in the market for a smartphone, take a look at the Nokia Lumia series of Windows Phones. If you’re looking for an affordable smartphone on T-Mobile that’s easy to use, then the Nokia Lumia 710 may be your answer.
Have you ever tried a Windows Phone? Are you looking for an affordable smartphone that’s easy to use? Let us know in the Comments section below!
Thomas says
Hi Carolyn
Very interesting topic for this post. I have had a HTC Radar with Windows Phone since October 2011. I do to like the phone for being very simple to use and I too live the Live Tiles. However I would have wished that my phone have had a “Contacts Transfer app”. To move my contacts from my old phone to my Windows Phone was quite a task. The only way I was able to do it was through some kind of online sync. (Google contacts, Hotmail or Exchange Active Sync). It is great to hear that Nokia have made an app to make that easier.
It is correct that Dropbox have not yet made an official app, however there is an app called BoxFiles for Dropbox that is working very well with Dropbox and it is available in a free version.
Carolyn Nicander Mohr says
Hi Thomas, I’m glad you like your Windows Phone. I didn’t realize that’s what you were using. You’re right, there are other options to the Dropbox app. In fact, Microsoft has a file sharing service similar to Dropbox called Skydrive that’s on Windows Phone.
The Contact Transfer app was amazingly easy and fast. All phones should have this great app!
Thomas says
In fact I have both an Android Phone and a Windows Phone ๐
I am already using Dropbox, SkyDrive and Google Drive, but there is no Google Drive app for Windows Phone yet….
Carolyn Nicander Mohr says
Nor for iPhone either.
Do you have difficulty remembering where your files are stored or are you storing duplicate files in each service?
Bill Dorman says
Uh oh, this is my second attempt……
Yeah, Ferrari sent me their latest version and wanted me to post on the pros & cons; I’ll get back to you on that one. Can I play with the phone when you are done?
Carolyn Nicander Mohr says
Hi Bill, Sorry, Ashvini and I had to tweak the blog just a tad more. My social sharing buttons were giving me troubles. All is good now!
You can ask T-Mobile if they will give you one. In fact, I know they will. For free, if you sign a two-year contract. ๐
I will be sorry to say good-bye to this phone. The Lumia is a good one. It made me very excited for Windows 8 for computers.
Jens P. Berget says
Hi Carolyn,
I’ve heard many good things about the Nokia phone and the latest Samsung phones. But to me, even though they might be a lot better phones than the iPhone, it’s more or less all about the apps and the os for me. I love my iPhone 4S and I probably will never use anything but an iPhone ๐
Carolyn Nicander Mohr says
Hi Jens, I can understand that completely. If you have an iPhone and access to all of the iOS apps, it would be very difficult for you to give them up.
I regard this phone as a good choice for someone who is new to smartphones and wants and easy way to get started. I was interviewing an executive at a tech firm today for an article on a different topic and he brought up the Lumia phone (he didn’t know about my article today) and told me how much he liked it.
I never tried a Symbian phone (Nokia’s former mobile operating system), but I know that it was very big in Europe when I lived there. Nokia makes great phones but they have had a tough time competing with the iPhone. Windows Phone is their answer to that issue.
I hope they do well with Windows Phone. It’s a solid operating system and competition is a good thing!
Manuela says
Oh my gosh! I’ve purchased my Lumia 710 a few months ago, but unfortunately, there haven’t been any other colors than black. If I had knew that it was available in many other colors, I would have chosen the yellow one, it looks pretty cool, I think. By the way, it’s a really nice smart phone for that affordable price.
Carolyn Nicander Mohr says
Hi Manuela, Welcome to The Wonder of Tech! I have great news for you. The back covers are accessories for the Lumia 710 and are sold separately. The colored covers replace the back cover that comes with your phone. You can get a yellow one and pop the back cover off of your phone. Voila! You will then have a yellow phone!
Thanks for stopping by and sharing your impressions of your Lumia 710 with us! ๐
iRewardChart says
Thanks Carolyn, for pointing iRewardChart on Windows. I have both love and hate relationship with Windows platform. I honestly think, Microsoft is so late to the game, that they need to do 10x, if they really want to get anywhere with mobile. To begin with, they have a very sleek mobile OS (Yes, I love the metro UI and tile interface, even I think its better than Android in some sense). But as you pointed, apps aren’t there. Nothing works better than app-developers than featuring them, showing whats best on Windows platform etc. Curated lists, staff favorites, are something Apple has had from the day 1. And its a great way to encourage developers to bring more innovation to the platform, as well as a great way to showcase best apps to the customers.
A perfect example how Apple supports its developers as opposed to Microsoft. Two weeks back, someone pointed us to a reward chart app on iTunes, which looked similar. When we went in and checked, it turned out to be a clone app, To the extent of not only copying the interface, even copying the text on the screen (Sick!!). We reported to Apple. Apple sent them a notice the next day, yea, the next day. And the app was pulled out of the appstore by the developer in about 3-4 days. A company of Apple’s size does take care of its developers.
On the other hand, we found a (sorta) clone on WP7 platform, and reported to our Microsoft contact. He sent us another email to send our request to, we reported it, but never heard. We didn’t follow up too much, because we hardly see the traction on WP7 platform.
But the bottomline: if the platform doesn’t take care of developers, developers don’t care about the platform.
Carolyn Nicander Mohr says
Hi iRewardChart, Thanks so much for letting us know about Windows Phone from the developer’s perspective. I’m very surprised that Microsoft doesn’t roll out the Red Carpet for developers. Microsoft needs developers desperately and should treat them like royalty.
It’s unfortunate because the Windows Phone operating system is delightful but in order to thrive, developers have to be committed to the platform.
I’m sorry that your app was stolen by an unscrupulous developer. If rogue apps aren’t thwarted, these thieves will continue to thrive.
Ashvini says
Hi Carolyn,
Smart phone war is getting really interesting. Nokia was a big player in mobile before they gave way to iPhone and Samsung. Microsoft has also a big chance to make a comeback. They produced some very easy to use technology that made coding fun.
I think they can get a lot of developers on board quickly if they do things right and it will give consumers further choices in the competitive mobile market
Carolyn Nicander Mohr says
Hi Ashvini, You’re exactly right. For the first few years when I lived in the UK, Nokia was the big smartphone manufacturer. But as the iPhone and Android got bigger, Nokia suffered. That history kind of makes you wonder where iPhone and Android will be five years from now?
If Microsoft integrates apps for their mobile and desktop operating systems, developers might flock to develop apps as the Windows market share is the highest for desktop computing. Competition is a good thing and Microsoft has developed a compelling product. It will be up to app developers and consumers whether Windows Phone will be successful or not.
Donna Merrill says
Hi Carolyn,
What a great overview! I want to go out and buy one right now! But, I’m stuck with my phone for another few months. This is a wonderful way of understanding what this does. I’m a little backwards when it comes to these things and know I need to keep up to date.
This has been a great help for me.
Donna
Carolyn Nicander Mohr says
Hi Donna, Being stuck for a few more months is probably a good thing. Microsoft is due to launch Windows Phone 8 soon and there isn’t word yet whether the Lumia 710 will be upgradable to the new operating system. As Microsoft is launching the Windows 8 desktop operating system around the same time, it may be a good idea to wait until they launch to enjoy the integration of the two systems.
George says
hi carolyn, this is a brilliant detailed article,but i was just wondering how big the touch screen is, thanks! ๐
Carolyn Nicander Mohr says
Hi George, Welcome to The Wonder of Tech! The touch screen is 3.7″.
George says
And i was also wondering if it has a resistive touchscreen or not….:) ๐ ๐
Carolyn Nicander Mohr says
Hi George, The Lumia has a capacitive touch screen. ๐
Hema says
I have been using the Nokia Lumia 710 for the last one week and it is awesome!! My hubby got this phone for me as I had a really old phone and he was asking me to upgrade to a smartphone. He also told me that this was a fairly basic smartphone that would be easy to understand and use and that the Windows Phone 7 operating system was good. I am really happy to have received this phone and I would suggest this phone for anyone moving from old phones to a new smartphone.